Reference

Privacy Policy for KG999 Casino Accounts

We collect what we need to run your account, process bKash and Nagad deposits, and keep your login secure. This policy explains what we gather, how we use it, and who can see it.

Account dataPayment recordsDevice accessSupport logsSession activity
KG999 Casino Privacy Policy for KG999 Casino Accounts
DATA HANDLING

How We Protect Your Information

We encrypt payment details when they move between your device and our servers. Account passwords are hashed so even our team cannot read them. Access to your data is limited to staff who need it to run the platform or resolve support tickets.

Encryption

All bKash, Nagad and Rocket transaction data is encrypted in transit and at rest. We use industry-standard TLS for connections and AES for stored records so payment details stay secure.

Cookie policy

We set session cookies to keep you logged in and analytics cookies to see which games get the most traffic. You can disable non-essential cookies in your browser settings without losing account access.

Retention period

Active account data stays on our system as long as you use the platform. After you close your account we keep transaction records for the minimum period required by financial rules, then delete them.

Third parties

We share the minimum data needed with payment processors to clear your bKash or Nagad deposit and with game studios to load your balance into their tables. We do not sell or rent your information to marketers.

PRIVACY CONTACT

Request Changes or Ask Questions

If you want to see what data we hold, correct an error, or ask us to delete your account, reach out through any of these channels. We reply within one business day for most privacy requests.

Live chat Open the chat bubble in the bottom corner of any page and tell the agent you have a privacy question. They will either handle it directly or pass it to the data team.
Email support Send your request to the support address shown in your account settings. Include your registered mobile number so we can verify your identity before making changes.
Account settings Log in and go to the privacy section under your profile. You can download a copy of your data, change consent preferences, or submit a deletion request from there.

Common Privacy Questions

We ask for your mobile number, a password, and payment method details like your bKash or Nagad account. We also log your device type and IP address to prevent fraud and duplicate registrations.

Yes. Log in and go to the privacy section under your profile, or contact support and ask for a data export. We send you a file with your account details, transaction history and session logs.

We share payment details with bKash, Nagad or Rocket to process deposits and withdrawals. Game studios receive your balance and session ID to run their tables. We do not sell your data to advertisers or other companies.

We keep records for as long as your account is active plus any period required by financial regulations in regions we serve. After that retention period ends we delete them from our systems.

Yes. Submit a deletion request through account settings or contact support. We remove your profile and personal details but keep transaction records for the minimum period required by financial rules, then delete those too.

We set session cookies to keep you logged in and analytics cookies to track which games are popular. You can disable analytics cookies in your browser without losing access to your account or the lobby.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.